Due to the unique nature of each By Liv creation, all online sales are final. You may exchange unworn garments for store credit within 14 days of purchase on a case by case basis. In order to file for a return please visit our contact us page. We reserve the right to refuse returns at any given time. For sizing issues please reach out through our contact us page, we are able to alter pieces free of charge on a case by case basis.
We are not responsible for parcels after they leave our hands. Please insure your orders for added safety, as one of one garments are irreplaceable. We are a (very) small business run by one, orders are dropped off at the post weekly on Wednesday and Thursday.